Frequently Asked Questions

This page contains the answers to the most frequently asked questions. Feel free to contact us if you do not find an answer to your question on this page.

You can read our terms of service by clicking on the link below.

We want you to be happy with the quality of our service, so we offer a 30-day money back guarantee. Just let us know if you are not fully satisfied, and we will work together to find a solution. In the unlikely event that a service still doesn’t meet your expectations, we will refund your money in full.

You can pay your invoices by check, direct deposit, or automatic wire transfers.

The orders will be processed by our accounting department at the end of each month. You will receive an invoice by mail with the total amount due for the services you ordered during the previous month.

You can use the service configurator to generate as many quotes as you like for free and at no obligation. By performing several simulations, you will also gain a better understanding of the services we offer and their respective costs.

We are constantly working to enhance our services. Besides photography, we also offer the following services: virtual tours, video production, floorplan design, digital advertising, web design, online marketing, and printing.

We offer faster delivery times than our competitors. The overall delay for your order will depend on the services you selected and the processing times. You will see the estimated delivery time and time at location on the service configurator. We also offer a priority service option for urgent orders.

Our digital solutions work on all modern browsers and websites; however, we suggest you contact your web developer to discuss integration and ensure compatibility.

Your presence is not necessary on the day of the service. The time required at the location is usually between 30 minutes and one hour.

We use state of the art hardware and software to ensure maximum quality for our clients. We update every piece of equipment often to keep up with the latest technologies.


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    Satisfaction guarantee

    If you are not fully satisfied with your order, we will refund your money.

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